by Hanna Rocks Technology and data are revolutionizing CX. As opposed to simply measuring and responding to customers who have provided direct feedback, CX teams now can assess, track, and grow every customer account by utilizing machine learning and artificial...
The Fountain
Unlocking Hidden Insights: The New CX Paradigm for Business Success Using AI and Data
by Hanna Rocks Technology and data are revolutionizing CX. As opposed to simply measuring and responding to customers who have provided direct feedback, CX teams now can assess, track, and grow every customer account by utilizing machine learning and artificial...
commonFont named to Inc. 5000 list of America’s fastest-growing private companies
NEW YORK, August 15, 2018 – Inc. magazine revealed that commonFont ranked 1210 on its 37th annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within...
commonFont and Qualtrics Partner to Help Organizations Become Customer Experience Leaders
Qualtrics, the leader in experience management, and commonFont, a leading customer experience (CX) services firm that is setting new standards for client experience, impact, and value in cloud technology services, have announced a strategic partnership that brings...
Worry Less, Win More: How a Great CX Managed Services Partner Can Be Your Dream Team
In the pursuit of great customer experiences, companies face continually increasing customer expectations and complex challenges, including omnichannel customer journeys, diverse stakeholder interests, resistance to change, siloed data, and the emergence of new tools...
GVLT Insight: commonFont Spirit of Service
The inspiration for commonFont’s name was taken from a fountain in a public piazza in Italy; spring-fed, ever-flowing, and shared by everyone in the community. Like a fountain that is continually flowing, commonFont exists to positively impact the lives of everyone we...