Imagine going on a road trip: you’d never get in your car without planning the route to your destination. What does this have to do with Experience Management (XM)? Without the direction of a strategic plan, XM programs often waste time and money, and may lose...
Imagine going on a road trip: you’d never get in your car without planning the route to your destination. What does this have to do with Experience Management (XM)? Without the direction of a strategic plan, XM programs often waste time and money, and may lose...
Qualtrics, the leader in experience management, and commonFont, a leading customer experience (CX) services firm that is setting new standards for client experience, impact, and value in cloud technology services, have announced a strategic partnership that brings...
In the pursuit of great customer experiences, companies face continually increasing customer expectations and complex challenges, including omnichannel customer journeys, diverse stakeholder interests, resistance to change, siloed data, and the emergence of new tools...
The inspiration for commonFont’s name was taken from a fountain in a public piazza in Italy; spring-fed, ever-flowing, and shared by everyone in the community. Like a fountain that is continually flowing, commonFont exists to positively impact the lives of everyone we...