Imagine going on a road trip: you’d never get in your car without planning the route to your destination. What does this have to do with Experience Management (XM)? Without the direction of a strategic plan, XM programs often waste time and money, and may lose...
Imagine going on a road trip: you’d never get in your car without planning the route to your destination. What does this have to do with Experience Management (XM)? Without the direction of a strategic plan, XM programs often waste time and money, and may lose...
Last Updated, August 25, 2023 Experience Management (XM) at scale is enabled by technology. Today’s leading enterprises go through a rigorous evaluation and selection process to ensure that their investments deliver the scale, efficiency, and reach promised by...
BOZEMAN, August 18, 2021 – For the fourth consecutive year, commonFont has made the Inc. 5000, a list of the nation’s fastest growing private companies. commonFont ranked 2,061 on the 2021 list - moving up over 400 places from the 2020 list - based on a three-year...
Today’s customer demands a seamless experience across all journey points and channels. For our client, a leading global telecommunications company, commonFont delivers XM Ongoing Services across multiple business units. Our team provides a consistent advisory...
commonFont works closely with our technology partners and clients to identify best practices for data integration and automation. We work with a well-known financial services company in this capacity today, delivering program design and guidance as part of our Managed...
Our advisory offerings are powerful engagements that help clients take Experience Management to the next level. Together, we can chart a path toward a best-in-class, automated, and sustainable XM program. The Approach During the Program Health Assessment for a...
Customer-Centric XM Starts with Data that Enables Personalized, Contextualized, and Dynamic Capture of Customer Voice SALT LAKE CITY and SEATTLE, Oct. 22, 2020 /PRNewswire/ – Qualtrics, the leader in customer experience and creator of the experience management...
Migration to new technology can enable your business to improve efficiency, insight, and action. However, a successful transition requires discovery and program design that solves for stability and business continuity. The Challenge A financial services company needed...
For the 3rd Time, commonFont Appears on the Inc. 5000, Ranking No. 2,467 With Three-Year Revenue Growth of 167 Percent NEW YORK, August 12, 2020 – Inc. magazine today revealed that commonFont is No. 2,467 on its annual Inc. 5000 list, the most prestigious ranking of...
Donation Supports Future Home of HRDC’s Initiatives Addressing Hunger and Homelessness HRDC announced a $500,000 contribution from commonFont, a technology services company headquartered in Bozeman and a community partner to HRDC. The contribution is in...