Where people and technology come together

September 12-14, 2022 | Bozeman, Montana
Envision the next horizon in Experience Management: connected, personalized, designed for change.

These are the themes we will explore at confluence. Reserved exclusively for commonFont clients and community members, our conference offers the opportunity for XM professionals to learn, share, and support one another to set ambitious goals.

The in-person event includes:
  • Two and a half days of content, activities, meals, and entertainment in Big Sky Country
  • Breakout sessions and workshops focused on XM problem solving with practitioners from leading Fortune 500 organizations
  • Time to build relationships in a variety of non-conference settings (mountain biking, hiking, sunrise yoga, brewery tastings, and more)
  • Inspirational keynotes from thought leaders you won’t see on the traditional conference circuit
confluence by commonFont

Our Speakers

Abby Schlatter

CEO and Co-Founder, commonFont

Matt Fulton

Managing Director of Client Services and Co-Founder, commonFont

Supaman (Christian Takes Gun Parrish)

Special Guest Artist, Native American dancer and hip hop artist

Brad Anderson

President, Products and Services, Qualtrics

David Yokum

PhD, Director of The Policy Lab at Brown University
confluence Arjun Iyengar

Arjun Iyengar

Director, Customer Insights and Metrics, Blue Cross and Blue Shield of Louisiana

Amy (Amelia) Williams, Ed.D.

Organizational Change and Leadership

Brandt Williams

Co-Founder, Thinknado

Angela McClure, SHRM-SCP, SPHR

Global Chief Experience Officer, Fresenius Medical Care

Aaron Demro

Sr. Solutions Director, commonFont

Joel Maxwell

Managing Director of People Operations, commonFont

Additional Speaker Announcements Coming Soon

Building Meaningful Relationships

Attendee Reflections

“The best part about confluence was getting to interact with other CX leaders. Relationships that will last going forward!”

“Each company has a different journey and we aren’t in it alone. Learning about these journeys, best practices, and challenges was eye-opening and inspiring.”

“The participants were fabulous and willing to share their experiences, as were the speakers.”

An Opportunity for Growth

confluence returns to Bozeman, Montana

confluence by commonFont

Conference Agenda
September 12-14, 2022

5:00 pm – 8:00 pm

Welcome Reception in Downtown Bozeman

A welcome reception held in Downtown Bozeman.

7:00 am – 7:45 am

Optional Morning Run or Yoga

8:30 am – 9:00 am AC Hotel

Registration, Breakfast, and Networking

9:00 am – 9:15 am

Opening Remarks

Abby Schlatter | commonFont
9:15 am – 9:45 am

Big Sky Welcome: Special Guest Artist

10:30 am – 12:30 am

Keynote Sessions

Matt Fulton | commonFont
David Yokum | Brown University
confluence Brad Anderson Brad Anderson | Qualtrics
12:30 pm – 1:00 pm

Transition to Activities & Lunch

1:00 pm – 5:00 pm

An Afternoon of Connection and Big Sky Experiences With XM Leaders

6:00 pm – 9:00 pm Ponderosa Social Club


Casual Dinner in Bozeman

7:00 am – 7:45 am

Optional Morning Run or Yoga

8:30 am – 9:00 am

Registration, Breakfast, and Networking

9:00 am – 9:15 am

Day Two Opening Remarks

Matt Fulton | commonFont
9:15 am – 10:45 am

Keynote Sessions

commonFont Client Panel & Interactive Discussion

11:45 am – 1:00 pm

Rooftop Lunch

1:00 pm – 1:15 pm

commonFont Company Update

Joel Maxwell | commonFont
1:15 pm – 1:45 pm

Keynote Session

1:45 pm – 3:00 pm

Creative Conditioning Workshop

Challenge traditional ways of thinking to solve your most pressing Experience Management priority

Amy (Amelia) Williams Ed.D
Brandt Williams | Thinknado
3:15 pm – 4:00 pm

Keynote Session

4:00 pm – 4:30 pm

Closing Remarks

Abby Schlatter | commonFont
6:00 pm – 9:00 pm

Closing Dinner

Health and Safety Information

commonFont is committed to a safe experience for all confluence attendees. Our policies are designed to follow guidance from the CDC and local health authorities regarding COVID-19. We will also be relying on the professionalism and good judgment of our attendees to engage responsibly throughout the event.

Attendees will be expected to have proof of vaccination or a negative COVID-19 test result. We ask that all attendees self-monitor for symptoms of illness and refrain from entering the event if they are experiencing potential symptoms of COVID-19.

While the above is intended as general guidelines for the event, commonFont reserves to right to modify this policy in the event of new guidance or as other circumstances may warrant.

confluence by commonFont

Travel and Lodging

The AC Hotel is providing a discounted group rate of $299 per night for confluence attendees. A booking link will be shared via email upon registering for the conference.

The closest airport is Bozeman-Yellowstone International Airport (BZN). Uber and Lyft ridesharing services are a great option for transportation to and from the airport.

Bozeman is a popular destination for travelers. We encourage conference attendees to make travel arrangements early.

Interested in learning more about confluence?

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