In today’s competitive landscape, a cohesive XM strategy is crucial to success. Our client, an insurance company, faced low survey invitation volume, difficulty identifying the right customers, and an overall need for a self-service CX program. With expertise in...
It was electrifying to be surrounded by XM professionals at X4, the Qualtrics Experience Management Summit. Our team was proud to be a Platinum sponsor of the event, and we walked away with a few key takeaways: The next era of XM is human-centric Today’s Experience...
Customer-Centric XM Starts with Data that Enables Personalized, Contextualized, and Dynamic Capture of Customer Voice SALT LAKE CITY and SEATTLE, Oct. 22, 2020 /PRNewswire/ – Qualtrics, the leader in customer experience and creator of the experience management...
