by Hanna Rocks Technology and data are revolutionizing CX. As opposed to simply measuring and responding to customers who have provided direct feedback, CX teams now can assess, track, and grow every customer account by utilizing machine learning and artificial...
by Hanna Rocks Technology and data are revolutionizing CX. As opposed to simply measuring and responding to customers who have provided direct feedback, CX teams now can assess, track, and grow every customer account by utilizing machine learning and artificial...
Donation Supports Future Home of HRDC’s Initiatives Addressing Hunger and Homelessness HRDC announced a $500,000 contribution from commonFont, a technology services company headquartered in Bozeman and a community partner to HRDC. The contribution is in...
Our client is known for producing live events that connect fans with the artists that move them. After enduring an extended pause due to the COVID-19 pandemic, the entertainment company re-engaged in managed services with commonFont to better understand guest...
commonFont's Commitment to Diversity, Equity, & Inclusion BOZEMAN, MT and PROVIDENCE, RI, Mar. 1, 2021 – In keeping with our mission to serve clients, employees, and community, commonFont is committed to advancing Diversity, Equity, and Inclusion (DEI) within our...
Our client has a stellar reputation for empowering their customers through a client-first culture. But in the age of experience, you need more than an annual relationship survey to track CX across multiple support channels. They turned to commonFont to help expand...
Today’s best-in-class experience management programs rely on a steady stream of comprehensive, real-time customer data in order to contextualize outreach at critical moments in the customer journey. Integrations between XM platforms and other customer-centric...
commonFont (www.commonfont.com), a leading provider of Experience Management (XM) program and technology services, has expanded to open an East Coast office in Providence, Rhode Island. "commonFont is thrilled to add a physical presence on the...
commonFont ranked #24 on Outside Magazine's 50 Best Places to Work in 2019 list based on results from an employee engagement and satisfaction survey and an employer benefits questionnaire. Developed in collaboration with Best Companies Group, the 2019 Best Places to...
NEW YORK, August 14, 2019 – Inc. magazine today revealed that commonFont is the 6th fastest growing company in Montana and No. 2424 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. This is the second year in...
BOZEMAN, Mont., July 10, 2019 /PRNewswire/ -- commonFont (www.commonfont.com), a leading provider of Experience Management (XM) program and technology services, announced that it has been recognized in a recent report by independent research firm Forrester. The...